Privacy Policy

Effective Date: January 1, 2025

Cristina’s Tax Services (“CTS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.ctaxsrv.com or use our tax preparation and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, phone number, email address, date of birth, Social Security Number, driver’s license, and other identifiers.

• Financial and Tax Information: W-2s, 1099s, income, deductions, dependents, and related financial data necessary for tax preparation.

• Payment Information: Credit/debit card details, bank account information (processed securely by third-party payment processors).

• Technical Information: IP address, browser type, device information, and site usage data collected via cookies.

2. How We Use Your Information

We use the information we collect to:

• Prepare and file your tax returns.

• Provide tax strategy, consultation, and related services.

• Communicate with you regarding your account, documents, or services.

• Process payments and invoices.

• Improve our website, services, and customer experience.

• Comply with federal, state, and local legal requirements.

3. How We Share Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent.

• With trusted third-party service providers who assist with tax preparation, payment processing, document storage, or IT support.

• When required by law, regulation, subpoena, or government request.

• To protect the security, rights, or property of CTS, our clients, or others.

4. Data Security

We use administrative, technical, and physical safeguards to protect your personal and financial information. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your information only as long as necessary to provide services and comply with applicable laws and recordkeeping requirements.

6. Your Rights

Depending on your location, you may have rights to:

• Access or request a copy of your personal information.

• Correct or update inaccuracies.

• Request deletion of your information, subject to legal and contractual obligations.

7. Cookies & Tracking

We may use cookies or similar technologies to enhance website functionality, analyze usage, and improve user experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Cristina’s Tax Services
Email: [email protected]
Phone: 1-877-840-CTAX
Website: www.ctaxsrv.com